Waiter/ Waitress

Provides food service to guests in all Restaurant Operations areas by performing the following essential duties and responsibilities outlined below.

Learns and uses appropriate food and wine terminology and pronunciation to enhance the guest’s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.

Obtains linen, silverware, glassware, and china to set tables. Arranges settings on tables per Gold Anchor Standards. 

Greets and escorts guests to their assigned seats per Gold Anchor Standards.

 Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per Gold Anchor Standards. 

Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock

Relays order to galley as required and serves courses from galley and beverages from various locations. Garnishes and decorates dishes as required prior to serving. 

Enters food and beverage orders in the point-of-sale system. 

 Maintains assigned station including table pieces, side stands and chairs per the clean ship matrix and public health standards. 

Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed.

Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as theme night parades.

Participates in rotational service delivery schedule working in Windjammer,

Room Service and/or other food and beverage service venues.

Attends meetings, training activities, courses and all other work related activities as required. 

Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.