Age : at least 21 years old
Relevant live casino experience, / or cruise ship experience , similar position .
Language skills: English – advanced level – MANDATORY
Additional language skills: German, Italian, French, Spanish etc
Contract : 6 luni
Vacanta : 2 luni intre contracte
Facilities on board : free of charge offered by the Company ( accommodation, meals, medical services )
Accommodation : shared cabin of two
Work schedule : 8 - 10 hours daily, free days by rotation in department
Job Cruise FEE : NO FEE for recruitment/ embarkation process
Embarkation costs : depending on ship/ itinerary ( medical files, required visas, flight ticket )
Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
Position Summary
Installs, services, adjust and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
Essential Duties & Responsibilities
Adjust slot machines, video games, coin-handling, card shuffling and all other machines and equipment following manufacturer’s specifications, using hand and power tools. Conducts general maintenance and/or service on all machines and equipment. Prepares requisitions for parts, tools equipment, etc., and forwards to Casino Management for approval.
Fills machines with coins and tests electrical and coin-handling systems.
Examines defective machines to determine causes of malfunctions. Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts, using hand tools, such as screwdrivers and pliers.
Collects coins and currency from change machines and makes settlements with cashier cage to balance assets and cash retrieved from the machines.
Prepares written authorization for jackpot payouts and presents to Cashier and/or Casino Management based on established Casino Operations policies.
Conducts daily inspections of the Arcade Machines and equipment.
Maintains a constant presence throughout the Casino. Walks around the Casino to assist guests and provide general information. Extends courtesy and helpful gaming information to guests. Responds to guest complaint in a considerate, professional and positive manner by showing concern and listening
actively. Takes ownership of guest concerns.
Ensures established procedures to maintain, balance and reconcile, assigned cage assets (cash drawer) are followed by Slot Technicians.
Maintains slot machines, arcade games, and coin currency handling, card shuffling, and all other related machines and equipment following manufacturer’s specifications, using hand and power tools. Conducts general maintenance and/or service on all Casino, Arcade and related machines and equipment. Prepares requisitions for parts, tools, equipment, etc., and forwards to Casino Management for approval. Prepares Landing Goods Advice (LGA) forms according to company guidelines.
Maintains an awareness of the guests to provide security problems. Observes players and machine operation for improper use or possible security problems. Notifies management and/or security of suspicious behavior.
Participates in slot and video game count as assigned and in accordance with Casino Operations policies.
Participates in the programming or repair of progressive gaming and other electronic displays including Roulette displays.
Completes paperwork and/or reports on a per voyage, monthly and/or quarterly basis.
Attends meetings, training activities, courses and all other work related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position.
Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
Hiring Requirements
_ Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
_ Previous slot technician work experience in live casinos preferred.
_ Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment, and methods and procedures in mechanical drawings.
_ Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
_ Ability to communicate effectively and tactfully with guests, department heads and shipboard crew members to resolve problems and negotiate resolutions.
_ Ability to stand for an extended period of time.
_ Ability to count paper and coin currency quickly and accurately.
_ Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
_ Completion of high school or GED required; university degree preferred.
Language Requirements:
_ Ability to speak English clearly, distinctly and cordially with guests.
_ Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Physical Requirements:
_ While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
_ All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and
hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
Royal Caribbean Cruise Lines: currently owns a fleet of 23 cruise ships and in the next period will launch other 2 vessels with capacity of 4000 passengers. Royal Caribbean cruise offers options that appeal to the widest possible market, customers ranging from standard to premium segment.
Celebrity Cruises: the company is oriented only towards premium customers segment, with a fleet of 10 cruise ships. Celebrity Cruises vessels are ranked in the top luxury cruise vessels in the world.
Azamara Club Cruises: the company is dedicated to serving the luxury and premium segment customers. Azamara has two cruise ships in the fleet.
Pullmantur Cruises: provides services exclusively to markets in Latin America and Spain, and aims standard customer segment. Pullmantur Cruises has a fleet of four cruise ships.
The length of contracts varies between 6-8 months, depending on the position obtained, with two months break between contracts. Hiring is for an indefinite term collaborations with 6-8 weeks vacation between contracts.
A job on a luxury cruise ship offers many opportunities, and the advantages are considerable:
Applicants must meet the following characteristics:
What are the steps to obtain a job on a cruise ship:
Pre-selection with the Agency:
Final interview with the Employer
Boarding the ship
What documents are required for register an application?
Creating a professional Curriculum Vitae is an essential element in the application process. For some candidates, it is a simple piece of paper, but for others, this piece of paper is the most effective tool to promote personal skills that can make a difference. Curriculum Vitae written in a professional form instantly attract the attention of Recruiter. In an open competition with other candidates, sometimes for a small number of jobs, this document may just tip the scales in your favor. The choice of form and content of this document is entirely yours. Our recommendation is to keep in mind that an attractive CV should contain accurate, clear, detailed and complete information .
Always English.
It’s the main criterion for recruitment, a fluent communication is a guarantee of proper understanding and interpretation of job tasks, internal regulations and express your questions, it also helps the crew to rapidly adapt onboard.
The company strives to hire couples on the same ship, but cannot guarantee boarding on the same day for both partners. Company personnel needs prevail. Only candidates who can prove whether they are married, whether they live at the same address are accepted. Registration and couple IDs are available only on board when both partners have embarked, however it is very important to mention this aspect since the first discussion you have with our Recruiter.
During the interview, applicants are required to declare:
70 hours /week ( 7 days/ week, 10-12 hours/ day )
Normally, you will be working with at least 3 breaks on schedule.
Time is very carefully monitored aboard a cruise ship, by means of electronic timekeeping. You can perform additional work only at the express request of the management, in this case the overtime period will be offset by equivalent free time or paid overtime .
The cabins offer a decent comfort for two crew members, equipped with air conditioning, TV, internet access (with fee), bathroom.
Aboard a cruise ship, there are various ways of recreation and facilities offered for free to the crew members : the crew bar, recreation areas, internet café, library, gym, pool (on some ships).
For some staff members (officers , senior management positions and staff members), there may be extra privileges (access to certain passengers areas ) between certain hours.
There may be days off depending on rotation, even 24 hours, but they remain at the discretion of management team, NOT guaranteed by the contract. Normally, a day off aboard a ship typical equates to a free port day, but there are still a few hours of work.
Embarkation costs may vary, depending on the job or the port of embarkation.
Job Cruise does NOT ask for any tax or fee for its mediation services. Recruitment services, interviewing and assistance in embarkation process are FREE of charge.
Not always. In the boarding process, the representatives of JOB CRUISE offers detailed
information about access to transportation, accommodation location, people and contacts.