Apprentice Purser

The Apprentice Purser assists senior Pursers and the Crew Payroll Manager with money order sales, the collection of crew SeaPass accounts, payroll distribution, and other crew-related financial matters. He/she also assists in guest-related financial matters such as gratuity posting and/or balancing; reconciling prepaid amenities; and obtaining method of payment for guest SeaPass accounts. Candidates are required to have completed basic education equivalency and experience in a payroll or accounting processing role.

Essential Duties & Responsibilities

 Each shipboard employee may be required to perform all functions in various service venues and

throughout the ship.

1. In accordance with Royal Caribbean’ Pillars of Safety, Service and Style, 

each employee conducts oneself in a professional and courteous manner at

all times. This consists of physical and verbal interactions with guests or fellow shipboard

employees and/or in the presence of guest contact and Family Member (FM) areas.

2. Responsible for assisting the Royal Caribbean Family Purser with the Sign-ON/OFF process in the property

management system.

3. Reconciles the active FM list “Sign-ONS” to ensure the number of FMs in the property

management system matches the number of passports collected.

4. Assists the Royal Caribbean Family Purser with issuing and replacing FM ID cards through the automated

“Sea-Pass” security system.

5. Maintains and replenishes the office inventory of the “Sea-Pass” equipment supplies, such as printer

ribbons, FM ID cards and card rollers.

6. Assists the RCL Family Purser with the sale of money orders.

7. Assists the RCL Family Purser in replenishing and collecting cash from the “Crew Calling

Card” machine.

8. Prepares the outgoing mail.

9. Assists the RCL Family Purser with mail, and e-mail.

10. Assists the RCL Family Purser with collecting FM accounts and distribution of FM

documentation.

11. Assists the FMs with questions regarding transportation and visa requirements among other things.

12. Handles and maintains office equipment. Performs clerical work such as filing and photocopying.

Assists with general office work and duties.

13. Assists the Administration Purser - Documentation with the entry of guest passport and other related

information in the property management system.

14. Assists the Administration Purser - Documentation and pier staff with the “Embarkation and

Disembarkation” process.

15. Assists the Financial Controller with exchanging foreign currency, travelers checks, and collection

of payment on guest accounts.

16. Performs Bank duties on a regular basis. Responsible for the “Bank” cash float and balancing of the

float on a daily basis.

17. Assists the Pursers Department as determined by the Financial Controller.

18. Understands the Safety & Quality Management Program, and his/her responsibilities in the Safety

Organization according to the Emergency plan and Station Bill. Must be available, capable and

ready to act in the event of an emergency.

19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation,

in order to assist guests and FMs with inquiries.

20. Attends meetings, training activities, courses and all other work-related activities as required.

21. Performs related duties as required. This position description in no way states or implies that these

are the only duties to be performed by the shipboard employee occupying this position. Shipboard

employees will be required to perform any other job-related duties assigned by their supervisor or

management.

Financial Responsibilities

Financial responsibilities for budget, expenses and/or achievement of revenue targets.

This position is responsible for direct and indirect cost containment through the proper use, handling

and maintenance of records, reports, documents and equipment.