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Salvamar Manager


Cerinte minime

Managerul salvamar este direct responsabil de gestionarea tuturor aspectelor legate de siguranța operatiunilor desfasurate in zona de agrement la piscine, tobogane cu apă, zona de surfing.

Poziția gestionează activitatile salvamarilor, asigura indeplinirea procedurilor, standardelor de operare dar si a cerintelor sanitare.

Managerul este responsabil pentru siguranța oaspeților și a echipajului care utilizează instalațiile. Managerul salvamar este responsabil pentru formarea și certificarea salvamarilor, inainte de atribuirea  indatoririlor de serviciu.

Managerul salvamar este responsabil pentru a identifica, a oferi pregatire si instructaj specific, a certifica viitori salvamari, angajati ai companiei, doritori sa activeze in departamentul de”LIFEGUARDING”  

Managerul este responsabil pentru deschiderea în condiții de siguranță și închiderea tuturor bazinelor, inspecția zilnică a instalațiilor, raportarea problemelor de întreținere și coordonează diverse activități cu echipe special pregatite pentru operatiuni de reparatie a instalatiilor. 

Detalii contract

Contract: 4 luni

Vacanta: 2 luni

Salariu: 3735 USD/ luna

INFORMATII JOBNivel job : Nespecificat

Facilitati : oferite GRATUIT la bord ( cazare, masa, servicii medicale )

Cazarea : loc in cabina „single”

Programul de lucru : 8-10 ore /zi 

Cost imbarcare : variaza in functie de data/ portul de imbarcare ( analizele medicale, viza, bilet avion,etc  )

Taxe Agentie : NU se percep taxe de recrutare/ imbarcare

DESCRIERE JOB

Position title:  Lifeguard Manager                

Department:    Marine – Applicable to Oasis, Quantum, Freedom, Voyager class ships only

License: Lifeguard & Instructor Level

 

           

 The Lifeguard Manager is directly responsible to manage all safety aspects of our recreational water facility operations (pools, water slides, Flowriders). The position manages the lifeguard program and will ensure all SQM standard operating procedures and USPH standards are met at all times. The manager is responsible for the safety of our guests and crew that utilizes the facilities; the lifeguard manager is responsible for the training and certification of any staff prior to be assigned to lifeguard staff & lifeguard supervisor duties. The Lifeguard Manager position is also responsible to identify, train and certify additional onboard candidates from various divisions that will be assigned to lifeguard duties as needed. The manager is responsible for the safe opening & closing of all pools, daily inspection of the facilities, reporting of maintenance issues and coordinates various activities with cross functional teams such as maintenance jobs. The lifeguard manager reports to the Chief Safety Officer shipboard, with a dotted line the Recreational Water Facilities Specialist shoreside under the marine department.     

 

This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.


Key responsibilities:

Manages and coordinates performing the following essential duties and responsibilities. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, ILO standards, USPH standards, environmental and safety policies.  Each shipboard employee may be required to perform all functions in various venues and throughout the ship.  In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests and/or fellow shipboard employees.

 

Specific Duties:

1.     Daily inspection of all recreational water facilities, reporting & follow-up of all maintenance jobs required.

2.     Ensures the open decks and attractions are maintained in a clean and orderly fashion.

3.     Maintains a high degree of “floor presence” to observe operations with strong focus on safety & security. Focus on lifeguard staff rotations from pool to pool, children monitoring, interaction of lifeguard staff with Guests, and enforcement of guest conduct policy.

4.     Safe & timely opening & closure of pools (USPH standards, lifeguard staff on duty prior to opening)

5.     Attend the daily Hotel Director meeting as required for proper coordination of lifeguard staff schedules in relation to cruise compass activities & maintenance jobs for the following days.

6.     Identify, train, certify and verify all employees prior to assigning  them to lifeguard staff & supervisor position / duties

7.     Engages Guest Services & Human Resources Managers for staff training needs towards engaging guests in a friendly and confident manner, as it relates to safety, guest conduct policy and problem resolution.

8.     Develop training & work schedules for related employees that will comply with ILO policy.

9.     Coordinate staffing needs, sign on and off with shoreside scheduler.

10.  Coach, train & conduct performance appraisals for all lifeguard staff & lifeguard supervisors per SQM policies.

11.  Manages budget assigned under the guidance of the Chief Officer Safety/ Staff Captain.

12.  Maintain / timely order of supplies and equipment related to the Lifeguard Program.

13.  Timely review & resolution of guest comments / complaints from Medalia & guest log on a daily basis.

14.  Understand the working of the Lifeguard Portal to assist with the tracking of lifeguard information.

15.  Ensure required aquatic safety checklists are complete and signed.

16.  Generate, maintain and distribute relevant reports as per SQM.

17.  Conduct weekly physical inspection of all lifeguard staff & supervisor issued equipment.

18.  Responsible to collect all lifeguard staff & supervisor issued equipment the day prior to employee signing off and issue related equipment to incoming staff.

19.  Work with the shipboard Human Resources Manager to identify future shipboard candidates for the position of Lifeguard Staff & Supervisors and enroll them for relevant training.

20.  Prepare hand-over notes and send notes to incoming Manager’s email address 7 days prior to sign off date.

21.  The position should always focus on ways to improve guest & crew safety on open decks and make recommendations to the Chief Officer Safety for possible implementation.

22.  Shares best practices with Sport Managers, peers on other ships and to the RWF Specialist shoreside.

23.  Responsible to coordinate their own licenses renewal in a timely fashion (lifeguard & instructor licenses)

24.  Participate to all audits pertaining to the lifeguard program and RWF related USPH inspections.

25.  Coordinate all communication related to training, shipboard visits and SOP’s.

26.  Monitors contractors performing maintenance and safety audits to ensure safety standards are met.

27.  Attends scheduled social functions creating visibility and awareness with the guests.

28.  Attend emergency duties / drills as assigned in the ship Emergency Plan.

29.  Performs other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by management.

29.

Qualifications:

 

·         Minimal Requirement:  Bachelor’s degree in a related field from an accredited university, college or the international equivalent. Alternatively 3 year industry experience will be considered.

·         3 Years experience licensed lifeguard from a recognized national or international organization such as Red Cross, IAM StarGuard ELITE or JEM preferred.

·         3 years Management as a Lifeguard Instructor or Swimming Instructor or in Sports education field preferred.

·         Required to attend the USPH & SPT courses within 90 days in the position.

·         Outstanding verbal & written communication skills.

·         Ability to develop & build solid working relationship across multiple diverse cross functional teams.

·         Working knowledge of computers, internet access, Excel, Word, and PowerPoint required.

·         Aptitude in math, ability to read a financial report and manage a budget effectively.

·         Knowledge of principles and processes for providing customer and personalized service including assessment, problem resolution and achievement of quality service standards.

·         Ability to manage international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary process through coaching and counseling to improve performance or terminate employment.

 


 

Language Requirements:

 

·         All shipboard employees must be able to communicate in the English language in order to understand and interpret written procedures.  This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.

·         Spanish, Mandarin, ASL languages preferred.


Physical Requirements:

 

·         Must be physically fit and able bodied enough to be trained as a Lifeguard.

·         Successfully complete company’s lifeguard training and earn a license, complete the physical requirements of the Swim Test

·         Demonstrate the ability to swim 50 meters using freestyle or breaststroke without rest or touching the pool bottom, retrieve a 10 lb. weight from the deepest part of the pool and tread water for 1 (one) minute without use of hands.

·         Must be able to stand in the sun and endure external elements during work assignment.

·         While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

·         All shipboard employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats.

·         Ability to lift and/or move up to 50 pounds.

 

 

 

Intrebari frecvente - Salvamar Manager - Vase croaziera - personal ospitalitate

  • Royal Caribbean Cruise Lines: detine in prezent o flota de 23 de nave de croaziera , urmand sa lanseze in urmatoarea periaoda inca 2 vase cu capacitate de peste 4000 pasageri. Royal Caribbean oferă opțiuni de croazieră care fac apel la cea mai largă piață , variind de la clienti standard pana  la segmentul de clienti premium.
  • Celebrity Cruises: compania este orientata doar spre  segmentul de clienti premium , avand in prezent o flota de 10 de nave de croaziera . Vasele Celebrity Cruises sunt clasate in topul vaselor de croaziera de lux din lume. 
  • Azamara Club Cruises: compania este destinata pentru servirea segmentul de clienti lux și premium. Azamara are in flota 2 vase de croaziera.
  • Pullmantur: ofera servicii exclusiv pe piețele din America Latină și Spania și vizează segmentul de clienti standard. Pullmantur are o flota de 4 vase de croaziera.

Durata contractelor variaza intre 6-8 luni, in functie de postul obtinut, cu 2 luni pauza intre contracte. Angajarea are forma unei colaborari pe durata nedeterminata, cu vacante de 6-8 saptamani intre contracte.

Contract pe perioada nedeterminata. Contractele de munca sunt intre 6 si 8 luni, iar vacanta de 8 saptamani.In general,este vorba de doua tipuri de contracte, pentru personal cu salariu fix si pentru personal cu venit obtinut din bacsis. Compania ofera un salariu minim garantat pentru personalul care lucreaza in sistem de tips, insa venitul lunar variaza in functie de marimea statiei, itinerariu, performanta...

NU. Vasele flotelor sunt active 365 zile/an, cu exceptia perioadelor de revizii si reparatii, perioade in care membrii de echipaj sunt activi la bordul vaselor.

Vasele parcurg itinerarii pe marile si oceanele lumii, in zone cu interes turistic ridicat, destinatii exotice, sau destinatii cu insemnatate istorica si culturala.

Vasele flotelor sunt echipate cu tehnologie de navigatie de ultima generatie, avand siguranta maxima de operare.

Un loc de munca pe un vas de croaziera de lux ofera multe oportunitati, iar avantejele sunt considerabile:

  • Este de asteptat sansa unui castig financiar relevant, chiar spectaculos, valoarea castigului depinzand in mare masura de pozitia ocupata, de nivelul profesional, de capacitatea de a furniza servicii specializate.
  • Economisirea veniturilor. Cheltuielile zilnice, cum ar fi masa, cazarea, asiguarari medicale sunt acoperite de angajator. 
  • Conform legislatiei internationale a muncii,persoanele care isi desfasoara activitatea pe mare nu platesc taxe si impozite pentru veniturile obtinute.
  • sansa de a calatorii in jurul lumii fara a plati pentru aceasta. 
  • Ocuparea unui post cu reale perspective de realizare si promovare profesionala
  • Loc de munca dinamic, departe de rutina unui loc de munca pe uscat.
  • Obtinerea de tarife de calatorie reduse pentru membrii de familie care doresc sa petreaca o vacanta de neuitat.
  •  Garantia unui loc de munca stabil, mai ales in aceasta perioada dificila din punct de vedere economic si social.

Aplicantii trebuie sa intruneasca urmatoarele caracteristici:

  • Varsta minima 20 de ani
  • Nivel mediu de comunicare in limba Engleza, pentru pozitiile de intrare ( entry level)
  • Nivel avansat de comunicare in limba Engleza, pentru pozitiile ce solicita un grad mai ridicat de responsabilitati
  • Capacitate de comunicare la nivel avansat in alte limbi de circulatie internationala ( Franceza, Germana, Italiana, Spaniola, Chineza, Japoneza), pentru aplicantii interesati de obtinerea unui loc de munca in departamentele de receptie, hosting, youth, ghid turistic, etc.
  • Nivel de calificare corespunzator, experienta anterioara pentru pozitia dorita.
  • Profilul personal orientat catre domeniul hotelier;
  • Motivatie, dorinta de dezvoltare a unei cariere pe termen lung
  • Disponibilitate de relocare pe perioade intre 6 si 8 luni
  • Rezistenta la efort si program prelungit
  • Adaptabilitate
  • Cazier juridic fara antecedente penale,
  • Apt din punct de vedere medical

Pentru preselectie

  • Completarea aplicatiei online pe site-ul agentiei Job Cruise
  • Stabilirea datei de sustinere a interviului de preselectie
  • Pentru aplicantii rezidenti in Bucuresti, sau in localitati anexe, interviurile se desfasoara la sediul agentiei din Bucuresti.
  • Pentru aplicantii din tara sau strainatate, interviurile se sustin prin intermediul  video Skype, ID: office.job.cruise
  • Completarea documentatiei necesare pentru interviul final cu angajatorii

Interviul final cu angajatorul

  • Inregistrare in baza de date a angajatorului
  • Participarea la interviul final de angajare. Interviurile se pot desfasura la sediul agentiei din Bucuresti. Frecvent, interviurile se desfasoara si prin intermediul video Skype.

Imbarcare

  • Confirmarea contractului, obtinerea Scrisorii de imbarcare
  • Obtinerea vizei C1D / alte vize de tranzit necesare in functie de portul de imbarcare
  • Efectuarea analizelor medicale la unul din centrele autorizate de Angajator.
  • Efectuarea examenului psihologic
  • Obtinerea cazierului juridic
  • Completarea documentelor de imbarcare

  • Curriculum Vitae in limba Engleza

Conceperea unui Curriculum Vitae profesional este un element esential in procesul de aplicare. Pentru unii candidati, acesta este o simpla bucata de hartie, pentru altii insa, aceasta bucata de hartie este cel mai eficient instrument de promovare personala, element care poate face diferenta. Un Curriculum Vitae scris intr-o forma profesionista atrage instantaneu atentia agentului de recrutare. Intr-o competitie deschisa cu alti candidati, uneori pentru un numar restrans de joburi, tocmai acest document poate inclina balanta decizionala in favoarea Dvs. Alegerea formei si a continutului acestui document va apartine in totalitate. Recomandarea noastra este sa tineti cont de faptul ca un CV atragator trebuie sa contina informatii exacte, clare, detaliate si complete.

  • Carte de identitate
  • pasaport turistic( nu este obligatoriu pentru etapele de intervievare, insa devine obligatoriu in vederea angajarii, dupa ce candidatul a fost aprobat)
  • Scrisori de recomandare / evaluari profesionale de la locurile anterioare de munca (constituie un avantaj);
  • Copie viza C1D ,alte vize de tranzit inca valabile ( China, Australia, Canada etc )  copie Seaman’s Book si certificate IMO ( pentru detinatori)

In limba Engleza

Este criteriu principal de recrutare,  o comunicare fluenta este o garantie a intelegerii si interpretarii corecte a sarcinilor de post, a regulamentelor interne, a exprimarii intrebarilor dvs, si implicit, a adaptarii rapide in sistem.

Compania angajatoare face eforturi de a angaja cupluri pe acelasi vas de croaziera, insa nu se poate garanta imbarcarea in aceeasi zi pentru ambii parteneri. Nevoile de personal ale companiei primeaza. Se accepta candidati care pot dovedi fie ca sunt casatoriti , fie ca locuiesc la aceeasi adresa. Inregistrarea cuplurilor se face doar la bordul vasului cand ambii parteneri s-au imbarcat, cu toate acestea este foarte important sa ne mentionati inca de la prima discutie ca doriti sa aplicati in cuplu pentru a va putea programa imbarcarea pe acelasi vas.

  • ZAMBET, atitudine pozitiva, flexibila, politete,  
  • Contact vizual permanent cu agentul de recrutare,
  • Exprimarea motivatiilor care stau la baza deciziei de a obtine un loc de munca pe un vas de croaziera in cadrul companiei, prezentarea caracteristicilor personale
  • Folosirea unei terminologii corespunzatoare calificarii;
  • Simplitate, naturalete, spontaneitate

  • Completarea aplicatiei de pe site-ul agentiei Job Cruise;
  • Atasarea unui CV redacatat in limba Engleza, cu mentiuni referitoare la locurile de munca anterioare;
  • Sustinerea unui interviu de preselectie cu reprezentantii Job Cruise. 
  1. Pentru aplicantii rezidenti in Bucuresti, sau in localitati anexe, interviurile se desfasoara la sediul agentiei din Bucuresti.
  2. Pentru aplicantii din tara sau strainatate, interviurile se sustin prin intermediul telefonic ( telefon-0040.722.127.386), sau video Skype, ID: office.job.cruise


In perioada de preselectie, aplicantii au obligatia sa declare:

  • Orice conditie medicala aparte care implica supraveghere medicala.
  • Existent tatuajelor vizibile ( brat, antebrat, gambe, gat, etc)
  • Existenta inscrierilor din cazierul judiciar;

70 de ore/saptamana ( 7 zile / saptamana , 10-12 ore/ zi )

Intr-o zi de lucru exista in mod normal minim 3 pauze.

Timpul de lucru este foarte atent monitorizat la bordul unei nave de croaziera, prin metode de pontaj electronic. Se poate efectua munca suplimentara doar la cererea expresa a managementului, in acest caz intervalul lucrat suplimentar fiind compensat cu timp liber echivalent sau fiind platit.

Cabinele ofera un confort decent pentru doua persoane, sunt echipate cu instalatie de aer conditionat, TV, acces internet( contra cost), baie.

La bordul unei nave de croaziera exista diverse modalitati de recreere si facilitati oferite in mod gratuit echipajului: bar, zona de recreere, internet café, biblioteca, sala de fitness, piscina echipajului (pe unele nave).

Pentru anumiti membri ai echipajului (ofiteri de rang superior, pozitii manageriale si membri ai staff-ului), pot exista si privilegii suplimenatare (acces in anumite zone destinate pasagerilor), intre anumite ore.

 

 

Pot exista zile libere prin rotatie, chiar si de 24 de ore, insa acestea raman la latitudinea managementului, NEEFIND GARANTATE PRIN CONTRACT. In mod normal, o zi libera tipica la bordul unei nave este echivalentul a unei zile de port libere, existand totusi cateva ore de munca.

Biletul de imbarcare se achita de catre angajatii din urmatoarele departamente:
Housekeeping, restaurant, bar, bucatarie, receptie, casino.
 
Biletul de imbarcare pentru angajatii urmatoarelor departamente sunt achitate de catre angajator:
Personal pentru activitati desfasurate cu copii ( Youth Staff),
personal divertisment ( Cruise Staff),
personal activitati sportive ( Sports staff),
personal tehnic departamentul de entertainment ( sound/ light/ stage technician, rigging specialist, digital content specialist, broadcast technician)
 
Biletele de debarcare se achita de angajator la sfarsitul contractului de munca, indiferent de postul/departamentul din care face parte angajatul.

Costurile de imbarcare pot fi diferite, functie de pozitia de aplicare, sau portul de imbarcare. Se recomanda detinerea unui buget care sa acopere urmatoarele cheltuieli:

  • Obtinere pasaport turistic - aproximativ 300 lei
  • Costuri analize medicale /vaccin- aproximativ 1100 lei;
  • Taxe consulare pentru viza C1D/ viza Americana- 160 USD ( taxa se ramburseaza de catre angajator la bordul vasului, pe baza chitantei obtinute de la banca)
  • Cost achizitie bilet avion:

                 estimativ : 70- 200 euro pentru imbarcari in porturi europene 

                 estimativ: 500-700 euro pentru imbarcari in porturi non-europene.

Agentia de recrutare Job Cruise NU percepe taxe sau comisioane pentru serviciile de mediere. Serviciile de recrutare, intervievare si asistenta in vederea inceperii raporturilor de munca sunt GRATUITE

Nu intodeauna. In procesul de imbarcare, reprezentantii JOB CRUISE va ofera informatii detaliate despre acces la mijloace de transport, locatia de cazare, persoane si date de contact.

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