+40 770.451.175 •
office@jobcruise.ro
Varsta minima 21 ani
Experienta minima 2 ani in Bar , de preferat cu volum mare de vanzari sau experienta pe vase croaziera, pozitie similara
Limba Engleza nivel conversational
Avantaj cunoasterea unei a doua limbi straine de circulatie internationala
Contract: 6 luni
Vacanta : 2 luni intre contracte
Salariul : salariu minim garantat , comision din vanzari, posibilitate de tips
Facilitati : cazare, masa, servicii medicale , oferite GRATUIT la bord
Cazarea : loc in cabina de 2 persoane
Programul de lucru : 8-10 ore /zi ( se lucreaza in ture de max 4 ore ) , program liber stabilit de manager, prin rotatie
Taxe Agentie : NU se percept taxe de recrutare/ imbarcare
Cost imbarcare : variaza in functie de data/ portul de imbarcare ( analizele medicale, viza, bilet avion,etc )
Barmanul ospătar sugerează, servește și vinde băuturi oaspeților așezați la mese sau la bar, în saloanele de cocktail și în timpul evenimentelor speciale de pe întreg vasul. Printre responsabilități se numără interacționarea cu clienții sau cu colegii angajați pe vas și/sau prezența în spațiile de contact cu clienții și în spațiile atribuite echipajului, salutarea și stabilirea unui dialog cu clienții, pentru a răspunde la întrebări, pentru a oferi informații și pentru a promova oferte speciale de băuturi și/sau pentru a vinde anumite mărci de băuturi premium. Barmanii ospătari sugerează de asemenea băuturi alternative, dacă cererea de băuturi nu este disponibilă în inventarul actual. Asigură servicii excelente pentru pasageri și se asigură că, în primul rând, siguranța oaspeților are prioritate când vine vorba de servirea băuturilor. Barmanii ospătari respectă standardele de curățenie USPH și HACCP, ServeSafe, politicile și procedurile de mediu și de siguranță la locul de muncă.
Position
Description
Position Title: Bar Server
POSITION SUMMARY
Suggests, serves and sells
beverages to guests seated at tables or standing in bars, cocktail
lounges or for special events
throughout the vessel by performing the following essential
duties and responsibilities.
ESSENTIAL DUTIES
AND RESPONSIBILITIES
All duties and responsibilities
are to be performed in accordance with Royal Caribbean
International’s Gold Anchor
Standards, SQM standards, USPH and HACCP guidelines,
ServeSafe, environmental, and
workplace safety policies and procedures. Each shipboard
employee may be required to
perform all functions in various food and beverage service
venues throughout the ship.
In accordance with Royal
Caribbean International’s philosophy of Anchored in
Excellence , each employee
conducts oneself in a professional and courteous manner at all
times. This consists of physical
and verbal interactions guests or fellow shipboard
employees and/or in the presence
of guest contact and crew areas.
Reports to assigned workstation
assignment on time and properly 1. groomed and
dressed according to Royal
Caribbean International’s Gold Anchor Standards.
This includes a clean uniform,
nametag and any other uniform related item.
2. Confirms venue ambiance
(lighting, temperature, music) according to Gold
Anchor Standards.
3. Greets and converses with
guests to answer questions, provide information,
promote drink specials and/or
up-sell to premium brands. Suggests alternative
drinks if drink request is not
available in current inventory.
Is aware of food allergies and is
able to recommend alternatives 4, when needed.
5. Takes all beverage orders and
relays it to Bartender. Asks for appropriate
identification to determine
minimum drinking age.
6. Actively follows ServSafe
responsible service of alcoholic beverages.
7. Collects order from Bartender
and reviews to ensure drink order is correct and is
served in appropriate glass and
adds appropriate garnish. Discusses discrepancies
with Bartender to complete the
order. Places glasses on tray, and serves to guests
with cocktail napkins, according
to Gold Anchor Standards.
8. Accurately computes bill and
presents for payment. Collects charge card for
drinks served and inputs accurate
data in the point-of-sale system. Calculates tips,
discounts, percentages and
refunds as needed. Presents statement to guest for
signature and collects payment.
9. Takes orders for and serves
light meals and hors d'oeuvres.
10. Ensures stations and/or
tables are clean, orderly and properly set with matches,
clean ashtrays and beverage
menus, etc. Removes empty or dirty glasses and
bottles and returns them to the
bar or galley.
11. Works independently and
without immediate supervision. Promotes teamwork
and provides on-the-job training
to Bar Utility personnel to strengthen their
current performance.
12. May perform Bar Server duties
during special events and parties not located in the
bars or lounges. May work in
outside weather conditions and is occasionally
exposed to wet and/or humid
conditions.
13. Provides assistance for the
set up, service and break down for private functions
and weddings.
14. At the beginning and ending
of each shift, completes side duties that include
preparing the areas for service
and ensuring proper closing procedures.
15. Assists in the restocking of
the bar locations and provision areas
16. Attends additional trainings
for specialty locations such as Ben & Jerry, Café
Latte-tudes, Boleros and works
the area per the schedule.
17. Attends meetings, training
activities, courses and all other work-related activities
as required.
18. Successfully passes ServSafe
training within first 30 days of contract.
19. Performs related duties as
required. This position description in no way states or
implies that these are the only
duties to be performed by the shipboard employee
occupying this position.
Shipboard employees will be required to perform any
other job-related duties assigned
by their supervisor or management.
QUALIFICATIONS
Minimum hiring,
language and physical requirements to perform the job.
Hiring
Requirements:
_ Two to three
years previous bar server experience, preferably in a 4 or 5 star
restaurant, lounge, hotel or
cruise ship.
_ Ability to work
independently to, quickly and accurately, take and serve drink orders.
_ Basic knowledge
of liquor, beer, wine brands and quality
_ Experience
working with cash registers and/or related computerized systems.
_ Ability to
perform basic math functions with regard to calculating tips, discounts and
percentages.
_ Ability to
up-sell and promote drinks and specials.
_ Ability to apply
customer service skills, according to Royal Caribbean International’s
Gold Anchor Standards, when
interacting with guests and coworkers.
_ Ability to
provide on-the-job training to Bar Utility personnel.
_ Completion of
high school or basic education equivalency preferred.
Language
Requirements:
_ Ability to speak
English clearly.
_ Ability to speak
additional languages such as Spanish, French or German preferred.
Physical
Requirements:
While performing the duties of
this job, the shipboard employee is regularly required to
stand; walk; use hands to touch,
handle, or feel; reach with hands and arms; talk or hear;
and taste or smell. Specific
vision abilities required by this job include close vision,
distance vision, color vision,
peripheral vision, depth perception, and ability to adjust
focus.
All shipboard employees must be
physically able to participate in emergency life saving
procedures and drills. Full use
and range of arms and legs as well as full visual, verbal
and hearing abilities are
required to receive and give instructions in the event of an
emergency including the lowering of lifeboats.
Ability to lift and/or move up to 50
Durata contractelor variaza intre 6-8 luni, in functie de postul
obtinut, cu 2 luni pauza intre contracte. Angajarea are forma unei colaborari
pe durata nedeterminata, cu vacante de 6-8 saptamani intre contracte.
Contract pe perioada nedeterminata. Contractele de munca sunt intre 6 si 8 luni, iar vacanta de 8 saptamani.In general,este vorba de doua tipuri de contracte, pentru personal cu salariu fix si pentru personal cu venit obtinut din bacsis. Compania ofera un salariu minim garantat pentru personalul care lucreaza in sistem de tips, insa venitul lunar variaza in functie de marimea statiei, itinerariu, performanta...
NU. Vasele flotelor sunt active 365 zile/an, cu exceptia perioadelor de revizii si reparatii, perioade in care membrii de echipaj sunt activi la bordul vaselor.
Vasele parcurg itinerarii pe marile si oceanele lumii, in zone cu interes turistic ridicat, destinatii exotice, sau destinatii cu insemnatate istorica si culturala.
Vasele flotelor sunt echipate cu tehnologie de navigatie de ultima generatie, avand siguranta maxima de operare.
Un loc de munca pe un vas de croaziera de lux ofera multe oportunitati, iar avantejele sunt considerabile:
Aplicantii trebuie sa intruneasca urmatoarele caracteristici:
Pentru preselectie
Interviul final cu angajatorul
Imbarcare
Conceperea unui Curriculum Vitae profesional este un element esential in procesul de aplicare. Pentru unii candidati, acesta este o simpla bucata de hartie, pentru altii insa, aceasta bucata de hartie este cel mai eficient instrument de promovare personala, element care poate face diferenta. Un Curriculum Vitae scris intr-o forma profesionista atrage instantaneu atentia agentului de recrutare. Intr-o competitie deschisa cu alti candidati, uneori pentru un numar restrans de joburi, tocmai acest document poate inclina balanta decizionala in favoarea Dvs. Alegerea formei si a continutului acestui document va apartine in totalitate. Recomandarea noastra este sa tineti cont de faptul ca un CV atragator trebuie sa contina informatii exacte, clare, detaliate si complete.
In limba Engleza
Este criteriu principal de recrutare, o comunicare fluenta este o garantie a intelegerii si interpretarii corecte a sarcinilor de post, a regulamentelor interne, a exprimarii intrebarilor dvs, si implicit, a adaptarii rapide in sistem.
Compania angajatoare face eforturi de a angaja cupluri pe acelasi vas de croaziera, insa nu se poate garanta imbarcarea in aceeasi zi pentru ambii parteneri. Nevoile de personal ale companiei primeaza. Se accepta candidati care pot dovedi fie ca sunt casatoriti , fie ca locuiesc la aceeasi adresa. Inregistrarea cuplurilor se face doar la bordul vasului cand ambii parteneri s-au imbarcat, cu toate acestea este foarte important sa ne mentionati inca de la prima discutie ca doriti sa aplicati in cuplu pentru a va putea programa imbarcarea pe acelasi vas.
In perioada de preselectie, aplicantii au obligatia sa declare:
70 de ore/saptamana ( 7 zile / saptamana , 10-12 ore/ zi )
Intr-o zi de lucru exista in mod normal minim 3 pauze.
Timpul
de lucru este foarte atent monitorizat la bordul unei nave de croaziera, prin
metode de pontaj electronic. Se poate efectua munca suplimentara doar la
cererea expresa a managementului, in acest caz intervalul lucrat suplimentar
fiind compensat cu timp liber echivalent sau fiind platit.
Cabinele ofera un confort decent pentru doua persoane, sunt echipate cu instalatie de aer conditionat, TV, acces internet( contra cost), baie.
La bordul unei nave de
croaziera exista diverse modalitati de recreere si facilitati oferite in mod
gratuit echipajului: bar, zona de recreere, internet café, biblioteca, sala de
fitness, piscina echipajului (pe unele nave).
Pentru anumiti membri ai
echipajului (ofiteri de rang superior, pozitii manageriale si membri ai
staff-ului), pot exista si privilegii suplimenatare (acces in anumite zone
destinate pasagerilor), intre anumite ore.
Pot
exista zile libere prin rotatie, chiar si de 24 de ore, insa acestea raman la
latitudinea managementului, NEEFIND GARANTATE PRIN CONTRACT. In mod normal, o
zi libera tipica la bordul unei nave este echivalentul a unei zile de port
libere, existand totusi cateva ore de munca.
Costurile de imbarcare pot fi diferite, functie de pozitia de aplicare, sau portul de imbarcare. Se recomanda detinerea unui buget care sa acopere urmatoarele cheltuieli:
estimativ : 70- 200 euro pentru imbarcari in porturi europene
estimativ: 500-700 euro pentru imbarcari in porturi non-europene.
Agentia de recrutare Job Cruise NU percepe taxe sau comisioane pentru serviciile de mediere. Serviciile de recrutare, intervievare si asistenta in vederea inceperii raporturilor de munca sunt GRATUITE
Nu intodeauna. In procesul de imbarcare, reprezentantii JOB CRUISE va ofera informatii detaliate despre acces la mijloace de transport, locatia de cazare, persoane si date de contact.
Most candidates apply for BARSERVER jobs in order to "set a foot" in the cruise line system and then climb up their way through internal promotion in Bar Department
English