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comision ZERO

Ospatar bar

Departament
Bar
Condiții
Contract: 6 luni
Vacanță: 2 luni între contracte
Nivel job
Mediu
Denumire rol
Ospatar bar

Barmanul ospătar sugerează, servește și vinde băuturi oaspeților așezați la mese sau la bar, în saloanele de cocktail și în timpul evenimentelor speciale de pe întreg vasul. Printre responsabilități se numără interacționarea cu clienții sau cu colegii angajați pe vas și/sau prezența în spațiile de contact cu clienții și în spațiile atribuite echipajului, salutarea și stabilirea unui dialog cu clienții, pentru a răspunde la întrebări, pentru a oferi informații și pentru a promova oferte speciale de băuturi și/sau pentru a vinde anumite mărci de băuturi premium. Barmanii ospătari sugerează de asemenea băuturi alternative, dacă cererea de băuturi nu este disponibilă în  inventarul actual. Asigură servicii excelente pentru pasageri și se asigură că, în primul rând, siguranța oaspeților are prioritate când vine vorba de servirea băuturilor. Barmanii ospătari respectă standardele de curățenie USPH și HACCP, ServeSafe, politicile și procedurile de mediu și de siguranță la locul de muncă.

Position Description


Position Title: Bar Server

 

POSITION SUMMARY

 

Suggests, serves and sells beverages to guests seated at tables or standing in bars, cocktail

lounges or for special events throughout the vessel by performing the following essential

duties and responsibilities.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

All duties and responsibilities are to be performed in accordance with Royal Caribbean

International’s Gold Anchor Standards, SQM standards, USPH and HACCP guidelines,

ServeSafe, environmental, and workplace safety policies and procedures. Each shipboard

employee may be required to perform all functions in various food and beverage service

venues throughout the ship.

In accordance with Royal Caribbean International’s philosophy of Anchored in

Excellence , each employee conducts oneself in a professional and courteous manner at all

times. This consists of physical and verbal interactions guests or fellow shipboard

employees and/or in the presence of guest contact and crew areas.

Reports to assigned workstation assignment on time and properly 1. groomed and

dressed according to Royal Caribbean International’s Gold Anchor Standards.

This includes a clean uniform, nametag and any other uniform related item.

2. Confirms venue ambiance (lighting, temperature, music) according to Gold

Anchor Standards.

3. Greets and converses with guests to answer questions, provide information,

promote drink specials and/or up-sell to premium brands. Suggests alternative

drinks if drink request is not available in current inventory.

Is aware of food allergies and is able to recommend alternatives 4, when needed.

5. Takes all beverage orders and relays it to Bartender. Asks for appropriate

identification to determine minimum drinking age.

6. Actively follows ServSafe responsible service of alcoholic beverages.

7. Collects order from Bartender and reviews to ensure drink order is correct and is

served in appropriate glass and adds appropriate garnish. Discusses discrepancies

with Bartender to complete the order. Places glasses on tray, and serves to guests

with cocktail napkins, according to Gold Anchor Standards.

8. Accurately computes bill and presents for payment. Collects charge card for

drinks served and inputs accurate data in the point-of-sale system. Calculates tips,

discounts, percentages and refunds as needed. Presents statement to guest for

signature and collects payment.

9. Takes orders for and serves light meals and hors d'oeuvres.

10. Ensures stations and/or tables are clean, orderly and properly set with matches,

clean ashtrays and beverage menus, etc. Removes empty or dirty glasses and

bottles and returns them to the bar or galley.

11. Works independently and without immediate supervision. Promotes teamwork

and provides on-the-job training to Bar Utility personnel to strengthen their

current performance.

12. May perform Bar Server duties during special events and parties not located in the

bars or lounges. May work in outside weather conditions and is occasionally

exposed to wet and/or humid conditions.

13. Provides assistance for the set up, service and break down for private functions

and weddings.

14. At the beginning and ending of each shift, completes side duties that include

preparing the areas for service and ensuring proper closing procedures.

15. Assists in the restocking of the bar locations and provision areas

16. Attends additional trainings for specialty locations such as Ben & Jerry, Café

Latte-tudes, Boleros and works the area per the schedule.

17. Attends meetings, training activities, courses and all other work-related activities

as required.

18. Successfully passes ServSafe training within first 30 days of contract.

19. Performs related duties as required. This position description in no way states or

implies that these are the only duties to be performed by the shipboard employee

occupying this position. Shipboard employees will be required to perform any

other job-related duties assigned by their supervisor or management.

 

QUALIFICATIONS

 

Minimum hiring, language and physical requirements to perform the job.

 

Hiring Requirements:

 

_ Two to three years previous bar server experience, preferably in a 4 or 5 star

restaurant, lounge, hotel or cruise ship.

_ Ability to work independently to, quickly and accurately, take and serve drink orders.

_ Basic knowledge of liquor, beer, wine brands and quality

_ Experience working with cash registers and/or related computerized systems.

_ Ability to perform basic math functions with regard to calculating tips, discounts and

percentages.

_ Ability to up-sell and promote drinks and specials.

_ Ability to apply customer service skills, according to Royal Caribbean International’s

Gold Anchor Standards, when interacting with guests and coworkers.

_ Ability to provide on-the-job training to Bar Utility personnel.

_ Completion of high school or basic education equivalency preferred.

 

Language Requirements:

 

_ Ability to speak English clearly.

_ Ability to speak additional languages such as Spanish, French or German preferred.

 

Physical Requirements:

 

While performing the duties of this job, the shipboard employee is regularly required to

stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear;

and taste or smell. Specific vision abilities required by this job include close vision,

distance vision, color vision, peripheral vision, depth perception, and ability to adjust

focus.

All shipboard employees must be physically able to participate in emergency life saving

procedures and drills. Full use and range of arms and legs as well as full visual, verbal

and hearing abilities are required to receive and give instructions in the event of an

emergency including the lowering of lifeboats. Ability to lift and/or move up to 50

Varsta minima 21 ani

Experienta minima 2 ani in Bar , de preferat cu volum mare de vanzari sau experienta pe vase croaziera, pozitie similara

Limba Engleza nivel conversational

 Avantaj cunoasterea unei a doua limbi straine de circulatie internationala

Salariul :  salariu minim garantat , comision din vanzari,  posibilitate de tips

Facilitati : cazare, masa, servicii medicale , oferite GRATUIT la bord 

Cazarea : loc in cabina de 2 persoane 

Programul de lucru : 8-10 ore /zi ( se lucreaza in ture de max 4 ore ) , program liber stabilit de manager, prin rotatie

Taxe Agentie : NU se percept taxe de recrutare/ imbarcare

Cost imbarcare : variaza in functie de data/ portul de imbarcare ( analizele medicale, viza, bilet avion,etc  )

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